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Terms | Conditions | Privacy

PLEASE READ THESE TERMS AND CONDITIONS VERY CAREFULLY
This website is provided to you by Burchett Quality Tool. Access to and use of this website and the services available at it are subject to these Terms and Conditions. By accessing or using the website or downloading materials from it, you warrant that you agree to these Terms. Please review them carefully. If you do not agree to the Terms, you must immediately log off the Site and may not use the Site.
Payment Terms
Credit Card , if approved, terms are 30 days from date of invoice. All orders will be shipped pre-paid with credit or debit card until open account terms have been extended.Any parts or services required from Burchett Quality Tool must have payment remitted by means of cash, cashiers check, money order, debit card, personal check, or credit card. Visa, MasterCard, American Express, or Discover may be used when placing an order. For your protection, credit card information must be provided with each order. Burchett Quality Tool reserves the right to suspend shipments and decline orders to any and all Customers with invoices older than 30 days and/or over their assigned credit limit. Accounts 60 days old will be placed on hold until payment is received. All checks should be payable to Burchett Quality Tool and should be mailed to:
Burchett Quality Tool
5271 Wynn Rd.
Kalamazoo Michigan 49048
Returned checks are subject to a $25.00 charge.
Invoices
Invoices will be sent to the Customer via fax, mail or email as requested by customer.
Shipping
All shipments ship UPS ground, unless otherwise specified
Pricing
Prices are in US dollars. All listings, pricing, availability and specifications are subject to change at any time without notice. Quantity Discounts Available.
Cancellation
Orders for our standard catalog items can be canceled at no charge if the tools have not been shipped. Tools that have been made as a special or altered in any way can not be canceled.
 
Specials
Orders for special tools, non-catalog or modified tools, are accepted on a no cancellation basis, and tools are not returnable. Therefore, no credits and/or refunds will be issued. Cancellation of Custom Tooling is not permitted and Customers still assume the responsibility for payment of tools. A confirming purchase order is required before any work begins on special tools. Shop minimum of $50 for all specials
Returned Goods
Returns are accepted within 30 days. are subject to a 20% restocking fee. Returned items must be new, in original packaging and show no signs of wear, damage, abuse or alteration. Failure to meet these conditions may cause your request for return credit to be denied.
 
All refunds will be given in the originally made payment forms. No merchandise will be accepted for return which is made up special or which has been held for over 30 days. We reserve the right to determine if the Buyer has abused the item in question. If it cannot be returned to stock, credit will not be given. All returns must be accompanied by original shipper or invoice. Orders returned due to customer error must be prepaid and are subject to a restocking charge.
Warranty
Burchett Quality Tool does not give any warranty on its products except as follows:
warrants to original equipment manufacturers, distributors and industrial and commercial users of its products that each new product manufactured or supplied by Burchett Quality Tool shall be free from defects in material and workmanship. Burchett Quality Tool cannot be responsible for the performance of, or compliance of Specifications, nor can we accept, for return, any tool that has been altered in any way by our customers.
Products manufactured by Burchett Quality Tool are fully guaranteed against defects in material and workmanship. If the product has been subjected to improper operating conditions, machine set-up, application of cutting fluids or user alterations, which in the opinion of Burchett Quality Tool would adversely affect the performance of the product, the warranty will not apply.
This includes surface treatments, coatings, flats, tangs, markings, or any geometry alterations.
Liability
In no manner, neither written nor implied, does Burchett Quality Tool accept liability for consequential or incidental damages to person or property resulting from the use or misuse of its products. Product failure occurring within the stipulations of the warranty policy will be dealt with explicitly under those particular guidelines.
 
Copyright
All content on this site, such as the graphics, text, logos, product images, videos and digital downloads, are the property of Burchett Quality Tools and protected by the United States and international copyright laws
The content on the Burchett Quality Tool site including design, images, text, branding, are the exclusive property of bqtool.com. ALL RIGHTS RESERVED. Any use of materials on this site, without our written permission is strictly prohibited.
WARNING
Any cutting tool may break or shatter under improper use. Government regulations require use of safety glasses and other appropriate safety equipment at all times in the vicinity of use.

PRIVACY POLICY
Please read this Privacy Policy carefully before using this web site ("the Site").
We take the privacy of the Site users and the security of your personal information very seriously.  It is our aim that if your personal information is processed by us, you at all times shall feel confident that your privacy is respected and that due care is taken regarding your personal information.
The purpose of this statement is to set out the principles governing our use of personal information, which we obtain about you.  By accessing the Site, you agree to the following terms.  If you do not agree to them, you may not use the Site.
We will comply with any applicable national data protection laws that govern the collection and use of personal information, and which we will apply to our activities.
We collect personal information such as first name, last name, e-mail address, country of residence and other information, which is voluntarily submitted by the users of the Site.  The personal information provided by you will be processed for the purpose of providing the information and services you request as well as for marketing, sales and product development purposes.  We may give personal information to third parties.

COOKIES
When you view one of our websites, we may store some information on your computer.  This information will be in the form of a "cookie" and will help us better serve you.  Cookies are small text files that a website transfers to your browser, which may then store the cookie on your hard drive.  Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.  Cookies cannot contain virus or harmful program code.  It does not require large space on your hard drive and can be deleted.
This information allows us to measure site activity and to tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit.  By showing how and when our visitors use this website, this information can help us to improve our website on a continual basis.
If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so in Internet Explorer in Tools / Internet Options / Security (Privacy or Advanced in older versions).
We do not assume any responsibility for the privacy practices or the contents of external web sites to which the Site contains links.

LINKS
This Site may be linked to other sites that are not owned, maintained or operated by Burchett Quality Tool and not subject to the same Privacy and other Policies.  Burchett Quality Tool is not responsible for the content of those sites or the use of any information collected from you by those sites.  The inclusion of any link to such sites does not imply any recommendation of sponsorship of such sites and Burchett Quality Tool disclaims any liability for links from another website to this Site, and to another website from this Site.

EMAIL PRIVACY POLICY
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future, or (b) you have registered or purchased or otherwise have an existing relationship with us.  We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us.  If you wish to do this, simply follow the instructions at the end of any email.

PRIVACY POLICY CHANGES
This policy was created 12-27-2016.  We may at any time revise the terms of this Privacy Policy by updating it.
 
 
 
By accessing this web site and/or purchasing products from Burchett Quality tool, you agree that you have read, understood and agree to be bound by all of terms and conditions above, all of which constitute an agreement between you and Burchett Quality Tool. The terms and conditions on any quotation, order acknowledgment, invoice or other form you receive from Burchett Quality Tool are incorporated into these Terms and Conditions by reference. Burchett Quality Tool’s terms and conditions are subject to change without notice